Leading Together: Business, Balance and Baggette + Co

Show Notes

On this episode of the Evolve to Succeed Podcast, Jo and Oscar Hjälmås discuss their journey as co-owners of Baggette + Co., a financial services firm. 

They share insights on their management buyout experience, the importance of maintaining company culture during rapid growth, and the strategies they implemented to ensure effective communication and team engagement. 

In this engaging conversation, Jo and Oscar discuss the delicate balance between delivering exceptional customer service and ensuring financial viability in their business. They share insights on navigating personal and professional boundaries while working together as a couple, the impact of family dynamics on their business, and their definitions of success both personally and professionally.

This episode of the Evolve to Succeed Podcast covers…

• The importance of defining roles and responsibilities in a partnership.
• Effective communication.
• Celebrating team successes.
• Customer satisfaction.
• Organisational structure.
• Working as a married couple in a business setting.
• Employee well-being. 
• Delivering service with no sales targets.

Chapters

00:00 Introduction to Baggette + Co.

03:10 The Journey to Business Ownership

05:53 Navigating Roles and Responsibilities

09:03 Management Buyout

11:58 Growth and Expansion

14:54 Maintaining Company Culture During Growth

17:49 Communication and Team Engagement

20:56 Client-Centric Business Approach

31:35 Balancing Customer Delight and Financial Responsibility

36:30 Navigating Personal and Professional Boundaries

42:31 Family Dynamics on Business

46:10 Defining Success: Business and Personal Aspirations